Free Clothing

CAP Closet Free Clothing Program

Open to all Cayuga County residents: 89 York Street, Auburn, NY
Hours of operation are Tuesdays and Thursdays from 1 pm- 5 pm and Wednesday 10 am- 2 pm

CAP Closet provides clean, gently used clothing in good condition to individuals and families in need. The program includes Dress for Success which provides job interview attire and other work-related clothing.
Seneca County
25 Center Street, Waterloo NY, 315-567-5647
Waterloo hours of operation are M-F 9 am – 5 pm. Operated entirely by volunteers.
The Free Clothing program provides clean, gently used clothing in good condition to individuals and families in need.

Warm the Children

This collaborative, multi-partner program provides warm winter coats and accessories to income-eligible children in need in Cayuga County aged 14 and younger.


Seneca County Coat Project

This collaborative, multi-partner program provides warm winter coats, accessories and school supplies to income-eligible children in need in Seneca County.

Domestic Violence Services

CAP is a vital resource, providing confidential assistance including emergency safety services such as shelter and 24-hour hotline – 315-255-6221

Program advocates have accurate information about domestic violence and are experienced in providing assistance. They understand the criminal justice, court and social services systems, and are familiar with other community resources that might be useful to you.

Domestic Violence Intervention

This program assists survivors of domestic violence and their children to attain a life free of violence. Services include a 24-hour hotline (1-315-255-6221), safe, temporary shelter, advocacy, safety planning assistance, supportive counseling, survivors’ support group, children’s group, and educational presentations.

Transitional Housing Assistance Program

This program provides rental subsidies and case management to survivors of domestic violence and their children.

Victim Compensation Claims Assistance

This program is funded through NYS Office of Victim Services and provides assistance to victims of crime with applying for financial assistance to assist with items such as medical bills, lost wages, and counseling expenses related to the crime.

Risk Reduction Enhanced Response

This program supports the work of a Domestic Violence High Risk Team to screen, assess and develop collaborative interventions for high risk cases of domestic violence where repeat or escalation of violence is likely. Interventions may include home visitation through the Domestic Violence Follow-Up Program by Auburn Police Department and Cayuga County Sheriff’s Office.

Early Childhood Programs

Children and their families are supported through comprehensive programs of health, education, nutrition, and family services.

Child Passenger Safety Program

This program provides children’s car seats, free of charge, to eligible families. The program also provides education to increase the proper use and installation of child safety seats.

Early Head Start / Head Start / UPK

2021/2022 Enrollment Now Open


We are currently accepting applications for the 2021/2022 Program Year. Click here to enroll today or contact Kathi Craig at For questions or assistance with enrollment, please contact Kathi at the above email address or call 315-252-0038.

Early Head Start’s (EHS) mission is to promote healthy prenatal outcomes for pregnant women, enhance the development of the very young child, and promote healthy family functioning. The program provides education, health, dental, mental health, and disability services through a centered-based option. Currently, participants are enrolled in the Auburn and Moravia areas of Cayuga County. Participants in the EHS program have the opportunity to receive early, continuous, intensive, and comprehensive child development and family support services from pregnancy to age 3, at which time they can transition to the Head Start program and continue services until entering Kindergarten.

Head Start is a comprehensive child development program for income eligible children ages 3-5 and their families. The program provides health, nutrition, education, disability, and family services at no charge. The Agency’s Head Start program partners with the local school districts to offer Universal PreKindergarten (UPK) services in coordination with Head Start services. The Agency provides full day UPK programming in partnership with the Auburn, Moravia, Southern Cayuga and Jordan-Elbridge School Districts.

Cayuga County: 1 Brookfield Place, Auburn NY, multi-site, 315-252-0038


2018-2019 Head Start/Early Head Start Annual Report

Head Start Backpack Program

This program provides children enrolled in the Head Start Program in Auburn with nutritious food on the weekend, during the third week of each month when other household resources have dwindled.

Kinship Care Program

Kinship Care provides trauma-informed case management, practical assistance and supportive services including a Kinship Support Group to kinship families in Cayuga County.

Sometimes a child cannot live safely with their parents. Relatives or friends of the family may then provide full-time care to the child in the relative or family friend’s home. This is known as kinship care. This can be done informally by the family, or formally by Family Court when the local child welfare agency is involved in a child protective case.

There are several different kinds of kinship care, with varying levels of obligation and financial help. It is important that you fully understand your options before making a decision. Above all, you must carefully consider the needs of the child when deciding what is best for you and your family.

Emergency Assistance

Emergency Baby Pantry

This program provides income eligible families in Seneca County with children aged 0-24 months with diapers, formula, wipes, diaper cream, car seats, clothing and blankets monthly.

Emergency Services

This program works with families and individuals through crisis situations. Emergency Services provides food, advocacy, shelter, prescription assistance, emergency transportation assistance, and responds to a wide array of crisis situations.


Community Action Programs Cayuga/Seneca is under contract with the Cayuga County Department of Social Services to process HEAP applications. HEAP (HOME EMERGENCY ASSISTANCE PROGRAM) provides critical financial assistance to help families and individuals in need heat their homes during the winter. Services provided at 89 York Street, Suite 1 in Auburn. To make an appointment online, click here.

For a list of required documentation for applicants, click here.

Health & Nutrition

Food Pantry

CAP operates two food pantries, one in the City of Auburn and the other in the Village of Waterloo. The Auburn food pantry is located at 89 York Street, is open M /F from 9 am – 1 pm and Wednesday from 11 am – 4 pm, and provides emergency food assistance once monthly to individuals and families in need regardless of residency, to help alleviate hunger in the community.

The Waterloo food pantry is located at 25 Center Street, is open M/W/F from 9 am – 4 pm and Thursday from 9 am – 12 pm, and provides emergency food assistance once monthly to Seneca County residents in need regardless of residency, to help alleviate hunger in the community; Waterloo residents are served twice monthly. Customers are served on a walk-in basis at both pantries.

Mobile Food Pantry

This program delivers food to isolated and homebound residents of Cayuga and Seneca Counties twice monthly.

Food Recovery Program

This program helps address hunger, a major challenge and constant need for low-income individuals and families. The Program recovers and redistributes non-perishable, perishable and gleaned food from farmers, grocers and restaurants to over 2 dozen participating Emergency Food Providers throughout Cayuga and Seneca Counties.

Volunteer Transportation Services

This program utilizes volunteer drivers to provide safe, reliable transportation to eligible individuals to well visits, non-emergency medical care, vaccine appointments, employment, training and workforce development meetings.

Medicaid recipients in Cayuga and Seneca Counties with “non-emergency” transportation to medical appointments can request CAP Cayuga/Seneca when scheduling through Medical Answering Service, LLC.

If you reside in Cayuga County, please call  866-932-7743.

If you reside in Seneca County, please call  866-753-4437.

For all other transportation needs, please call 315-255-1703. 

Interested in becoming a volunteer driver, email

Health Insurance

NY State of Health: The Official Health Plan Marketplace is where New Yorkers can shop for, compare and enroll in health insurance coverage. You have a choice of health plans and our Navigators can help find the plan that is right for you. You may be eligible for free or low-cost coverage through Medicaid, the Essential Plan, or Child Health Plus, or you may qualify for a Qualified Health Plan with tax credits.

Health insurance offered in the Marketplace includes a comprehensive set of benefits. Preventive care, such as routine office visits and recommended screenings, are free.

To learn more and enroll, call 315-255-1703 (Cayuga County) or 315-539-5647 (Seneca County).

Homeless Assistance

Emergency Assistance

This program works with families and individuals through crisis situations. Emergency Services provides food, advocacy, shelter, prescription assistance, emergency transportation assistance, and responds to a wide array of crisis situations.

Homeless Intervention and Case Management

This program provides assistance to homeless individuals and families. A CAP advocate works with other agencies to provide necessary services such as financial assistance, advocacy, and temporary housing. A key component of our homeless programs is the one-on-one support offered to families and individuals as they identify and overcome barriers to obtaining and maintaining stable housing.

Rapid Re-Housing Program

This program assists families and individuals with transitioning out of homelessness and into safe, affordable housing. Provides case management, and rental assistance in some instances, to homeless families and individuals.

Transitional Housing Assistance Program

This program provides rental subsidies and case management to survivors of domestic violence and their children.

Workforce Development


This program is funded through the NYS Department of Education and provides employment services to individuals with disabilities through direct referrals from ACCES-VR. Employment services for both youth and adults with disabilities are available. Services include: Job Readiness, Advocacy, SSDI/SSI benefits advisement, and Community Based Work Experience

Brendan McGrath Memorial Scholarship

The Brendan McGrath Memorial Scholarship is intended for eligible students who will be attending college or an adult technical certification program. Three $500 scholarships are awarded annually.

Cayuga Has Employment Support & Solutions

This program provides flexible one-time assistance to help TANF-eligible working families to obtain or retain employment. Funds may assist with housing, utilities, employment supports, car repairs, and other needs.

Employment Pathways Program

The Employment Pathways Program provides case management, skills training and flexible subsidies for schooling, transportation, day care and other needs to help program participants overcome individual barriers to employment.  Employment Pathways connects unemployed and underemployed people to local job opportunities within growing local industries.